Reopening FAQs | Sel-contained Accommodation | Sherwood Hideaway
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Reopening FAQs

 

  • Are you open for Holiday bookings?

We are currently taking bookings for arrival dates 12th April onwards.  If you have a booking reserved in March we will be in contact if this is needing to be changed.

Please visit www.gov.uk/coronavirus to review the latest government information regarding Covid-19.


  • How are the lodges cleaned?

Each unit will have been fully cleaned by a member of our team utilising a sanitiser that has been proven to effectively work against the various strains of the coronavirus. New protocols have been put in place to ensure that all touchpoints and surfaces within the unit are effectively cleaned prior to your arrival.


  • What if I need to speak with someone on site?

You will be provided with all the contact details you require prior to your arrival. There will be a member of the team on park.


  • Can I order an online shopping delivery?

Yes of course, please advise them of your accommodation number when you are provided with it.


  • Can I have guests to my lodge?

We ask that no visitors are invited to the Hideaway, only Owners and holidaymakers.  If you wish to meet with friends, we suggest the nearby Thoresby Park which has a vast amount of open space.


  • Am I able to check in early and request a late check out?

Unfortunately, not at this time.  We are only able to have one member of the team clean each lodge, which makes the time to clean on departure longer and therefore cannot accommodate any early check in or late check outs. We do hope you understand.